Terms of Service
1. Acceptance of Terms
By accessing prodraincleaner.com, submitting a service request, or engaging Pro Drain Cleaner for drain cleaning, hydro jetting, sewer camera inspection, or related services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
2. Services Described
Pro Drain Cleaner provides referral and dispatch services for professional drain cleaning, hydro jetting, sewer camera inspection, tree root removal, pipe descaling, and related drain and sewer services in the United States. Our services are performed by licensed contractors in your service area.
Service availability, pricing, and response times may vary by geographic location. We make no guarantee of specific response times except as stated in individual service agreements.
3. Service Requests and Quotes
- Service request forms and phone inquiries constitute a request for a quote — not a confirmed service appointment
- A service is scheduled only after a technician has confirmed availability and the customer has accepted the quoted price
- Pricing provided on this website is for informational reference only. Actual quotes are provided by technicians based on the specific conditions of each job
- Flat-rate quotes are provided before work begins. Work authorization must be explicitly granted by the property owner or their authorized agent
4. Customer Responsibilities
By requesting service, you represent that:
- You are the property owner or have legal authority to authorize drain and sewer work at the property
- You have provided accurate information about the property location, problem symptoms, and any known pipe materials or prior work
- You will provide safe access to cleanout access points, relevant utility shutoffs, and areas requiring service
- You understand that camera inspection is required before any mainline hydro jetting service and you consent to the inspection process
5. Limitation of Liability
Pro Drain Cleaner's liability for any service is limited to the amount paid for that specific service. We are not liable for:
- Pre-existing pipe damage or structural deficiencies not caused by our service
- Pipe damage resulting from concealed conditions that were not identifiable by camera inspection
- Consequential, incidental, or indirect damages arising from service delays or interruptions
- Water damage resulting from pipe conditions that existed prior to service
6. Warranty
Pro Drain Cleaner warrants that all services will be performed in a professional and workmanlike manner. Specific warranty terms for any service will be provided in writing at the time of service completion. General warranty periods vary by service type and local contractor terms.
7. Prohibited Uses
You may not use prodraincleaner.com to:
- Submit false, misleading, or fraudulent service requests
- Attempt to circumvent any security features of the website
- Scrape, copy, or systematically extract content or data
- Engage in any activity that disrupts or interferes with the website's operation
8. Intellectual Property
All content on prodraincleaner.com — including text, images, service descriptions, knowledge base articles, and design elements — is the property of Pro Drain Cleaner or its licensors and is protected by copyright law. You may not reproduce, republish, or commercially exploit any content without written permission.
9. Third-Party Links and Services
Our website may contain links to third-party websites or services (including our lead management platform). We are not responsible for the content, privacy practices, or availability of third-party sites. Links do not constitute endorsement.
10. Governing Law
These Terms of Service are governed by the laws of the United States. Any disputes arising from these terms or our services will be resolved through binding arbitration in the jurisdiction where service was performed.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of revised terms.
12. Contact
Questions about these Terms of Service?
- Phone: (855) 510-0806
- Form: Contact Page